I have been here multiple times. When it first opened years ago it was great, but since then the service and outcome has been less than great. The car often has spots missed being cleaned on both the exterior and the interior. I had just moved back a couple weeks ago and decided to finally get my car cleaned-especially vacuumed-so I went here because it was the one I knew and noticed it was still open so I thought I would give them another chance. When I asked them to make sure they did a thorough vacuum job, I was informed they could not get "that out" of the seats-the "that" he was referring to was dog and cat hair because I just moved with them for a 2500 mile road trip. Any high powered vacuum should be able to remove pet hair thus this should not have been an issue. I explained it was just pet hair and would come out-it wasn't a stain. The guy proceeded to tell me their vacuums cannot remove pet hair. So-final analysis-poor workmanship on cleaning the car and their vacuums are admittedly the least effective in the business. I do not recommend this car wash.