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| - Quite honestly one of the WORST places ever and it's definitely not authentic either. Their flavorings all taste like artificial flavoring powders. It tastes nothing like the locations in California or other cities. I've gone there half a dozen times and each time their services gets worse and the food get worse as well. I took my family there for a family dessert night after eating elsewhere for dinner. I ordered shaved ice with a side of the chewy (not fried) taro balls ON THE SIDE, fried sweet bread, and fried taro balls. The waitress smirks and says "Ummm, that's not going to taste good because the shaved ice is cold and the taro balls are hot ". OH YOU DON'T SAY, REALLY?! I know that because I was born in Taiwan, grew up eating this stuff so I think I know what I'm doing. Not to mention, I order this EVERY TIME I'm there...so she places my order and comes back later and tells me she doesn't have anymore taro balls but she can do rice balls. So I asked her again, so if you're out of taro balls then what are you serving with the red bean soup when people order that? She smirks AGAIN so I just told her to forget about it. Each time a dish was dropped off at the table, it was literally thrown on the table and not a word mentioned on what the dish was. Long story short, I'm in service industry and I've never given someone a 10% tip. But I did last night. I'll never go back. Worst customer service, if any, and worst food/beverages!!!!
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