My vehicle was in a wreck that was no fault of my own & I chose Enterprise Rent-A-Car in Belmont, NC as it The Thewas the most convenient location. I told the associates upon picking up the vehicle that I was NOT interested in their supplemental insurance & they signed me up and charged me for it anyway! I am used to doing a walk around the vehicle I am renting to ensure there is no damage prior to putting my own insurance deductible on the line which we did, and at this time I was actually signing my initials to taking their insurance which I told them once again at the time that I do NOT want their supplemental insurance as I have the very best of insurance through my own personal insurance! The associate and I (in a vulnerable state) were sitting in the vehicle prior to my taking off with the vehicle & he proceeded to tell me how much the coverages were and what they covered and had me initial an iPad in the vehicle once again I state I do not want any of your coverage...I am assuming this is to take the vehicle with my deductible with my personal insurance company at stake as I usually do which was actually consenting to taking their insurance! I was preyed on in a vulnerable state & forced to initial their iPad prior to taking their vehicle which I thought was consent to use my own insurance! They called my agent inside the office prior to coming out and doing the walk around to verify coverage and again pushed their insurance on me while sitting in the vehicle which I repeatedly told the associate that I was absolutely not interested in and was signed up for it anyway! I was unfortunate enough to have a tiny bit of hail damage done to the car during a storm in my area and took the car to be repaired of the dents by a dent specialist in my area and paid $200 to have it repaired so I did not have to pay my deductible of $500 since I of course did NOT take their supplemental insurance and the manager said she would at least have that deducted off of the insurance that I did not even buy in the first place & she charged me the full amount on my credit card and I am livid!!!! DO NOT SIGN ANY TABLET IN ANY RENTAL VEHICLE because they will sign you up for something that you do not want! I feel that I was taken advantage of as I did NOT want any of their coverage...I have my own excellent insurance! I am very upset with this whole process! They will email you a copy of your contract that I might add is also very ambiguous to read & it looks like it says that you declined their coverage on the contract when you are actually consenting to taking it! Please take the time to look over your stuff even if it is on an iPad in the rental vehicle prior to taking it (good Lord what poor practice) because they WILL take advantage of you! I had no idea of this until they called me and told me the supplemental insurance I elected to take was racking up after 21 days and I'm like "what insurance...I did not take any of your insurance!" They did not take off the $200 that I paid to fix the two dents of hail damage and charged me the whole amount! I am livid and don't want anyone else to be taken advantage of! I should have taken more time to be sure I was initialing a declination of coverage when they were actually sticking up mine! I have never felt so taken advantage of in my life...It' very dirty how they did me so I feel compelled to tell the world to watch out and don't assume you are initialing to use your own insurance because they are absolutely dying to sell their insurance to you even after you tell them repeatedly that you don't want it! big sigh...I hope all works out for me with disputing this because it has been the worst experience I have ever had with renting a car, especially with the wreck not of my own & it has worn me out with stress thinking I'm going to have to pay $300+ insurance that I did not sign up for intentionally! They prey on people in a vulnerable state & I don't want it to happen to anyone else! Please take more time than I did to initial their tablet because they will stick it to you no matter how many times you tell them you are not interested in their insurance! I am so hurt that people are so desperate to make a buck that they would do this to someone! pay attention people...don't be a victim!!!