Our student organization had used I Luv Cotton Candy as a vendor for an event in the Spring of 2017 and things went great. We decided to partner with the brand again for our holiday 2017 event and were extremely disappointed in the lack of professionalism. The day before the event the owner became increasingly difficult to contact for confirmation of the event. When we were able to reach her, she asked that we have someone pick up the order rather than her delivering like we had previously discussed. We agreed, but never received the address to pick the order up at. The day of the event three different members of our team attempted to contact her. Multiple messages were left on read, others never were, and we did not receive the address. We will not be using I Luv Cotton Candy again, nor will we recommend them to our campus or future representatives of our team.