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  • We booked a reservation for Friday night and we were provided with the big screen TV station situated next to the bar. As soon as you walk in you can appreciate the design of Power Up. They have a wide range of games to select from and offer a few different systems to play. The only negative from my experience was the lackluster customer service and food turnaround time. The chick with red hair really soured the experience. She seemed annoyed with me asking questions like what games would you recommend for a large group? What was the WiFi password? etc. She messed up a few of our orders and never really apologized for errors. The turnaround time for food & drinks was quite slow. I ordered the "Mediterranean Dip Platter" and it arrived approximately 1.5 hours later. When asked what caused the delay, they attributed it to the length it takes to create the dips....I spoke to the owner, Chris, and he did end up compensating the meal. He was professional and understanding, and the only reason I am giving this a 3/5 instead of 2/5. Overall, interesting idea that suffers from quality of customer service and food turnaround times.
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