I've been here a few times and I've always had to wait but I was told I should make an appointment so I did. Eyebrows and a full set at 545 and I was 5 mins early. I waited until 630 and finally was seated for a full set. I asked about my eyebrows and was told oh sorry. When my gal took off my nail polish there was a green dot (fungus) so I asked if she could remove it before she put the new tips since you can see it since I like my nails clear. Before this I asked if I should just leave nails off for a while and was told no and she could remove it. Needless to say I still have a green dot and I look like I need a fill. The acrylic is coming off by my natural nail and the tips are lumpy and really thick. I asked if she could fix it and smooth it out but instead she egnored me. I paid $35 and left looking for a place to fix my nails and have my eyebrows done.
Ok, later on... same day I received a call from Elaine. Super sweet and apologized for my nails and said I could come back and have them fixed. I'm not sure if I'll be back for a while but that was really wonderful to get a call back. The other times I was here were really good so to be fair I update my stars and this review.