I frequent this location as its within walking distance of my home. They seem to have recently gotten new staff and the new bunch is very unfriendly and slooooow. The drive thru is always pretty slow but the interaction with baristas is usually much more friendly and personable. They seem to have their more experienced baristas in the drive thru or at least those who are much better at understanding customer service. I was just inside a few minutes ago and it took over 2 minutes to be acknowledged at the register (I was the only person in line.) I didn't receive a smile, a hello, or any form of acknowledgement. I was just about to walk out when a young lady finally approached the register and said "sorry we're busy what can I get you." Definitely not like the experience at any other Starbucks location I've been to I the valley.