Veronica knows her stuff! I went in with virgin black hair that fell to the middle of my back. I showed her my style inspiration (haircut 2 inches below the shoulder with a light brown balayage), she suggested that I cut my hair shorter, above my shoulder. I am so glad I listened to her suggestion! I have never received so many compliments on my hair than I have after seeing her. I have really thick hair as well. Every other stylist I visited always felt the need to chop off a lot of hair to give me unnecessary layers. Veronica was able to just texture the ends of my hair and still keep my hair looking thick and healthy. Her balayage paint work is amazing! She showed me samples and was honest about what could realistically be done to my hair. The end result was more than I expected. Now my hair has so much life and dimension! You can tell that she has her own tricks when she works and that's because she's very experienced. I would hands down visit Veronica again!