My wife & I usually go here on special occasions or when family are in town; and we haven't been let down yet. The house chopped salad in excellent; and the oil served with the bread is delicious (but a bit scarce!) I tend to have the chicken marsala which is always great. My wife likes the penne pasta; and I usually cannot resist their tiramisu which is one of the best I've ever had! Servers always nice and friendly. Only ever had 1 issue there and it had to do with a shift change/lack of communication which left our table uncovered. manager comped both meals so that was OK. We're also members of their rewards program; and get regular deals and free meals for birthdays etc. Would highly recommend if you're in the Mentor area.