Rude! I ordered a taco salad and it was soggy so I called to tell them I wasn't happy and the lady said to come back and she would refund me. Well when I did the lady rang in what I described that I needed a refund on and I was charged again!!! When she refunded it the machine was "off line" I tried to explain that to her but I might as well be talking to a "wall" ! Well I tried to call the owner manager corporate and they didn't call me back for three days then the manager called back and said he did my double charge without my authorization refund over again and guess what happened?!?!! No refund and when I called to inform them they laughed in my face.