Unfortunately, one of the downsides of living in Vegas is that the drivers are kind of crazy. I got rear ended last week. Thankfully, the other driver stopped and had insurance.
The staff here was incredibly courteous and professional. We walked in, they assessed the damage to our car, gave an estimate for the time, and had a rental car ready for us.
They were accommodating as well. The rental car they originally had for us was too small - my husband is tall and there wasn't enough leg room for him. They quickly found another rental car that suited our needs.
We dropped off our car on a Friday and expected it to take about a week to repair all the damages. But, they called that same day letting us know it was ready to be picked up in the afternoon. Not only did they buff out the scratches and repaint everything, they had someone detail the car as well.
Overall, it was a great experience. I highly recommend their services.