Why do I keep trying?! This service is not meant for downtown Calgary. I've been reserving and looking for cars for over an hour!! There are 10 of us walking around the centennial parkade and there are only 3 cars in there... But guess what, the cars we're all looking for might not even be in here because according to their service team most of the time the car's signals are being "bounced" from another location - whatever that means? Someone in the elevator laughed at me holding my car to go card. Now I know why! My husband found a car that wasn't even on the app and came to fetch me with it ugh. (403) 245-0094 if you have problems too, call and let them know! This is not the first time this has happened to me.