I was referred to Dr. Sonia Chopra (Ballantyne Endodontics) by my dentist. The office in appearance is lovely. However, the front desk receptionist (Hannah) is rude, arrogant, disingenuous and dismissive. I was put on a waiting list just to receive a consultation. The work Dr. Chopra did was okay. Contrary to Dr. Chopra's website, I DID NOT feel a sense of warmth, compassion and concern from Dr. Chopra and her staff. I arrived on time for my appointment but was kept waiting. Furthermore, the fees for treatment are on the high side compared to other Endodontists in South Charlotte.