I recently house sat for my parents while they were on vacation. The handle on the toilet broke on the inside while I was there so I was no longer able to flush. Time to fix. I called Quicker Rooter to replace the handle. The first visit was pleasant and they were polite. I was told that they would need to order the handle. Okay. It was in 2 days later. It wasn't the same handle. Well fine then. The trainee was the one that was doing it (Alex). He said that the seal wasn't solid under the lid and was leaking. Fine. Replace that too. He was full of it. The old one wasn't leaking. The one he put in was. And I paid $60 extra for it. They'll be back in a few days and I better get some sort of refund on it. At least there was a year warranty. Time to fix what didn't need to be fixed.