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  • BIG mistake! Left the store a happy customer and very happy to have had the salesman that assisted me. I was promised delivery within 7-10 days since none of the items I purchased were special order items. I contacted them frequently as to the status of my furniture and repeatedly was told "I will call you back in an hour." Of course no once calls back. Several days pass and I call again. I was told that the items that were available on the day of purchase are being shipped to their store and the items that were not available on the day of purchase had already been at the store. After being put on hold again, the story is that the items that were available at the store had gotten "dirty" so I would need to wait for them to drive to California and pick up another. She did end up scheduling a delivery date and I was given to options for delivery (either 10-2pm or 1-6pm). Delivery day finally comes and I just knew when I woke up that morning, my items would not be here. I called the store promptly at 2:00. The woman I spoke to said that she was unable to reach the delivery driver, but was told "I will call you back in an hour." As expected, no return call! I waited 2 hours and called back and spoke to a different woman. She said they would arrive in an hour (3 hours past the expected time). She called me 45 minutes later and said they would be there in 30 minutes. 45 minutes pass (nearly 4 hours after they were supposed to deliver), and I called her back and demanded to just get my money back. As I was talking to her, the delivery truck pulled up. I was beyond furious, as my entire day was wasted. The deliverymen were very nice and quickly assembled my daughter's bed, but I will never again deal with them. I had hoped to buy a beautiful dining room set that was on display at the store, but it's not worth the stress of wondering when and even if, it will ever show! They seem very disorganized and unconcerned about the needs of their customers.
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