Visited on a Friday night and it was very busy. That being said the wait wasn't too long before we got our table for 6 (2 adults and 4 kids.). Service was great and our waitress was very helpful and attentive. Portions were huge. We ordered Sheppard's Pie (a little bland), a haddock and chips (very flaky),a Big Crunch chicken buger (amazing), a Big Ben Burger (massive) and a regular burger. Overall food was good but I do have a comment to make in regards to the gravy and poutine that the restaurant uses. Our kids are poutine lovers and often send their dad's on "poutine runs" because they crave it so much. They did not finish the poutine here because the gravy was quite gutless. That being said that was only a small issue as the rest of the food was fine and the place is obviously known for its fish and chips, not poutine. We didn't have room for dessert so I think next time, I would share some mains to have room because the dessert menu looked amazing. Even as we left I was amazed that every server in the restaurant smiled and told us to have a good night. I've never had that happen before and was very impressed. Great experience over all!