A few days ago, I went to this store to pick up a custom corsage order for my 4 year olds dance recital and a cake. I picked up the cake and asked to page someone to grab my corsage. It turns out that due to miscommunication, my order was lost! Needless to say, I wasn't thrilled, but the employees went above and beyond my expectations to make the situation right. They found the order and whipped up a cute, glittery corsage and comped me for the corsage, the cake, and a few bottles of soda for the party! They were all really friendly, apologetic, and helpful in this issue. I ended up leaving more than pleased at the customer service I received. Although that error was a big one and did leave me panic stricken, they definitely went above and beyond my expectations to redeem themselves. My daughter LOVED her corsage and cake and had a great time!