I have to say, after reading the other reviews, I'M SHOCKED! I've been going to this Dees for a few years and have NEVER experienced what I am reading here. Strange...
The staff has been nothing but courteous and helpful! They greet us when we walk in and apologize if they are unable to get to us right away (serving other customers). They've even come up to me to ask if I need help finding anything.
As with most retailers, I avoid going on weekends. Stores in general are typically just too busy and I personally don't have the patience. Since I like to receive good customer service, I try to pick the best days and times when I will likely receive it.
I won't argue that Dees' prices seem high for many of their clothing items. However, their shoes and dance tights seem comparable in price.
Making exchanges is super easy too.
That's been MY experience.
I hope other Yelpers who have had pleasant exeriences here will post their reviews.