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  • 3.5 stars if I could. This used to be one of my favorite establishment in downtown. Great vibes, cute decor, good looking food and mostly friendly staff. But it seems things are going downhill a bit. I come on a regular basis, once a week at times. Their food has been inconsistent and drives me crazy the most is how the food comes at different times, especially drinks. I know they get popular and busy and maybe their kitchen staff and baristas just can't handle the flow, but I'm not even talking about during peak times or when it's super packed. Numerous times my friends and I would place the order together and one of us would get food way later than the rest. It makes it awkward for the rest of the party to wait for one person or ..etc. And many times the drinks would be worst than food. One time, I literally about to finish my food before my latte showed up, and NOT because they forgot to make it. It doesn't take that long to make a drink! The speed how things come out is just getting annoying especially you're there with some friends. And this annoyance has become more like a regular thing there.. :( Although I still like their food at times, one time my soft scramble was the hardest and toughest egg I've ever eaten, definitely not SOFT, I wish they could improve how the food comes out, especially in one party. And please, can we hang or make a sign to help people where to order, where the menu is and how to line up? I know how it works cuz I go there often, but to see how newcomers struggle on a regular basis is really not customer service friendly. And you just end up pissing people off or confused them before they even get their food/drinks.
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