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  • Ok, let me give the positives before I jump straight to a negative. I meant to write my review last night, as my son and I had dinner here yesterday. I used to eat Five Guys while living in California. My son & I love this place, and I love it for the fact that you get good burgers for a decent price. My son's biggest perk is the fact he gets to eat peanuts. He is only 4 years old. Anyways, I haven't been to Five Guys since moving back to Las Vegas last year. I was pretty excited that one was put in the Downtown Summerlin Mall which is right near my house. We walked in and the 2 employees at the register were very nice. We were greeted and helped immediately. I think we were here at about 6 or 7 pm? Anyways, I placed my order all was good. On to the negative. While sitting down with my 4 year old son waiting for our order to be completed the guy behind the counter yelled out "ORDER NUMBER SIX"..customer comes along and picks up his order. Next the employee yells "ORDER FOR SCUMBAG" I immediately turned around as I thought this was completely UNEXCEPTABLE. It was an employee on his lunch break being called a scum bag by the employee handing out the food! I'm sorry, but as a customer this is not acceptable, more so because my 4 year old heard this. I understand as an employee myself that you like to have fun with your coworkers, maybe you guys joke around and are ok with it, that's fine, I do it too. HOWEVER, this is not something you do in front of customers, let alone when your establishment is filled with about 4 families all with children under 10 years old. I would have asked for a manager right than and there, but everyone seemed a little too young to be management material. I have zero complaints on the food, it was great like always. I'm just very disappointed at the lack of professionalism in some employees.
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