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| - We decided to give the GN another try and while things were far from perfect there were a lot of positive changes.
First and foremost check in. Last year was an awful experience. This year Jacob was so pleasant, informative and seemingly happy to be dealing with us. He easily and without pressure sold us an upgraded room, to which we became very appreciative as time went on. An A for Jacob!
Our room was on the 23rd floor. Nice view, which we were hoping the upgrade would give us. The room was as spacious, well decorated and impressive as we remembered it. It probably isn't as nice, nor as big overall as the rooms at Encore (where we went after our GN stay) but it is the same class all the way! It gets an A!
The Hotel as well as all of Downtown seem to be improving rapidly!
One of my big concerns last year was the pool and while
I still have issues it was better.
It appears they are addressing the raiders from the other hotels downtown by checking keys. But it still seems they are offering local families incentives or something as the families and couples were everywhere. Now I didn't check everyone of course, lol. But I did strike up enough conversations from which I form my opinion. Further, the big, unsmiling and intimidating bouncer checking the room keys ALWAYS checked my key but I noticed two groups of folks about his age go through ahead of me with very 'familiar' conversation taking place. Hmmm. Also, there is an unguarded door by one of the restaurants that was used quite extensively by folks.
The pool is still very dirty by the end of the day but is clean by the next morning. All of than sun tan lotion and in and out to the slide is hopefully the culprit.
Lastly the adult pool seemed like a bad joke. They charge 16.00 a chair, needing reservations. Fair enough. But the place looked MORE crowded than the regular pool, lol! The only difference was the lack of kids. Seems like a better idea to make it more exclusive even if that means charging more.
In closing, the staff still has it's share of grumpy Gus's - the attendant at the spa who didn't even care a little about discussing massage options for my wife with me and he even argued with me aggressively about some meaningless point (???) -but there were more than a few really pleasant staff members (like Jacob) and that attitude goes a long way. I hope the Nugget continue the trend.
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