we have been to red velvet cafe many times...here are the pros and cons:
Pros:
- Great desserts (mini vegan cakes) at under 250 calories.
- Great guacamole and outstanding hummus (not on menu anymore but you can still get it). It costs more here than the same order at the Fashion Mall location, I believe.
- Never very crowded
Cons:
- Pricey! (esp. the cookies!)
- Don't stay open past 8 pm
- Some of the worst wait staff I've had - it is consistently bad - have had a couple of different guys and girls - both equally pathetic. You will need to flag them down for a refill of tea. Went there last night and waited 15 min before the guy came and took my order.
- Again, Pricey for what you get! Our tab was more than $86 for dinner /tea/desserts(I had a wrap and tea and dessert) - we did not have any appetizers. Imagine if we would have had good service, the bill would have been higher due to higher tip! LOL!
- Not many table tops that will hold 4+ people -- I think maybe 6-7 total.
We made our mind up last night, after the consistent bad service and high tab for an average meal that we won't go back there again except for desserts and that will be "to go"...
The owner/chef is there a lot - I don't know why she doesn't notice that her wait-staff is horrible and killing her business. She also needs to lower her prices by 10-15%...She should read these reviews or at least have a suggestion box at her register...