Pro: Food is good when it's hot. Recommend dining in or pick up ONLY.
Cons: Have ordered delivery five times. Three out of five my food has arrived cold and/or late (once it was 30 mins in addition to the 45 mins that was estimated). The female manager is not professional, wish I cared to have remembered her name. Once they offered to replace my order but I had waited so long that I didn't want to wait again. Used a coupon to get a free drink and they forgot my drink. Have spoke to management several times about my issues and have never felt like my issues were resolved. Was told a manager would contact me, they never called. After having three strikes with this company I will NEVER order from them again. Not because their food is bad but because they have TERRIBLE customer service. It's a bummer because I really do enjoy their food when it's fresh and they are only two miles from my home. I much rather drive 15 mins to a competitor than give them my business.