This was a disappointing experience. I took my mother in law here for her birthday so it was her first time being here. Their customer service and service in general really sucked. Everyone who works there looks as though they dont want to be there, they are critically under-staffed for being busy on a Saturday and they make you stand and wait ages before anyone acknowledges you! We waited so long to be served that i decided that maybe one is supposed to go up to the counter to put in the order. The untidy girl behind the counter said to me that sg2e would come and take my order but they were "just busy right now!" Couldnt believe what i heard! Firstly, do you want the business or not? Secondly, maybe you should hire more people!!!! You dont tell a paying customer that you are too busy to serve them! The crepes were forgettable and i had hoped they would make up for the bad service. They looked nice but were really very underwhelming. My caramel latte tasted like dish water so i feel like comibg gere for a special occasion was not the best idea. It made sense though...if your "too busy" to give good service then it goes without saying that yr quality control goes out of the window because your "too busy"! Sorry...not impressed !