I have always stayed at the Paris Hotel and have enjoyed the spa on several occasions. This last time was extremely strange to say the least. I had a great massage therapist until she sat down above my head to massage my shoulder and neck. During this time she continued to fall asleep and nod off and on. I even opened my eyes to see what was happening and noticed her nodding off. Maybe there was a legitimate reason why she was so tired but I did not consider it professional at all, especially when you pay their prices. I spoke to the lady at the front desk about it and she stated she would look into it and call me that day. I never received a call or any explanation for them for ignoring my concern. Extremely disappointing!!!