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  • I have spent thousands of dollars in this store over the past 6 or so years. Service is always good sometimes excellent. I went in today to purchase an indoor camera. One of the best parts of best buy is that your young staff takes the time to help you set up and understand the product your purchasing. Today i had a young man by the name of Kevin helping. Kevin was very nice and helpful, i asked him to show me how to set up and use the app with the camera. Apparently you recently changed your Wifi and according to staff the new system sucks. I can definitely confirm that. We could not connect and he could not help me because of that. Again i have been in this store dozens of times with the same phone and it was such a good connection no problem. So i would like to say to corporate go back to you old wifi connection. I would hate to stop coming to best buy. These type of issues will push me and others to purchase on line products. Keep that in mind.
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