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  • Point blank...they have good sushi. The quality of the ingredients, the variety of rolls, and the quality of the rolls (i.e. how tightly rolled, etc.) is all good. Definitely better than some of the other sushi restaurants near the Ballantyne area. The ambience is decent as well. Not great, but definitely doesn't have a negative impact on my experience there. Occasionally the cluelessness of the hostesses can be a tad annoying, but I usually forget about that once I'm a few sips into a glass of wine (decent selection, including some of my favorites that I buy regularly). However, I find it very irksome in this day and age that they have decided having a website wasn't necessary. It used to exist I believe, but now it does not. And as someone who likes to read the whole menu, I like to be able to do that before I go somewhere so I'm not holding up my fellow diners when it comes time to order. Additionally, they seem to have some trouble getting courteous, hard-working individuals to answer the phone there. The last time I called for take-out, they didn't answer at first. After the second call, someone answered and immediately put us on hold and did not ever come back. We called back in case it was an accident, but unfortunately the girl that answered basically admitted to just not taking our call and was completely unapologetic. Needless to say, no sushi take-out that night. Overall, despite liking their food, I find myself crossing Jade off my list of possible dinner options on a regular basis.
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