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| - I was recently fortunate enough to come across a bag of free records curbside, which included some great music such as jimi hendrix, Fleetwood Mac, led zeppelin, b.b king, etc. I no longer have a record player, and I'm not a collector myself so I decided I wanted to sell them, but with no background knowledge for vinyls I was left clueless with what to price them at. I am new to Toronto, and turned to Google for record appraisals in the area- Kops records was the first to pop up in the search. I checked Yelp for other reviews and liked what I had to read, so I called and reached out to them for assistance. The friendly staff member I spoke to on the phone put me in contact with his colleague, Nick, who has an expertise in this sort of thing.
Nick was kind and professional, and offered to have a look at the records at no cost. I dropped them off at the shop on a Monday and told him no rush, as there were about 35 records in the bunch and I did not want to take away from his time for business, but by Wednesday I had already heard back from him with his thoughts on their value. He offered to have me come back by the shop so that he could go over it with me in person, and was more than patient when I was swarmed with work and it, shamefully, took me two weeks to come back in.
Nick was obviously very thorough, taking the time to examine each record and price it at what he thought was fair. I was pleasantly surprised and so appreciative of this and that he also took the time to clearly explain things to me, someone who is completely new to the subject.
While he did express interest in a few of them, he stressed that I was in no way obligated to sell any to him, that I was free to take them and do as I wished. It is so rare to find good people like this in the world who will lend a helping hand without asking anything in return.
I am truly blown away by the customer experience here at Kops Records, and I may not be a record enthusiast, but I would certainly reccomend them to anyone who is. Wonderful people! For all the time it took Nick to do this for me, I thought I could, at the very least, take 5 minutes out of my day to express my gratitude!
My sincerest thank yous to Nick and the wonderful staff at Kops Records,
Paige
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