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  • Disastrously bad experience. I hadn't tried Nando's before, mostly because there was never convenient, but I am a big fan of peri-peri chicken. 1) The service. The restaurant was staffed by kids. Nobody seemed to care to communicate effectively or to attend to customers. In fact it seemed like employees spent more time talking to a group of friends eating at a table than they did serving. Also eating said friends food and then handling customer food seemed wrong. At least 4 different employees came to visit this table and hang out. Our classic combo (whole chicken, fries, bread; which seems pretty basic) took 56 minutes to arrive from when I paid. Yea we arrived at 7:30 on a Saturday but... yikes. Saw at least one table make a stink and walk out. 2) The food. I really like peri-peri chicken, and this was my biggest disappointment. The chicken, ordered medium spicy, had basically no flavor. They declared it medium when they served it too. It had about as much spice as swiss chalet, and was about as moist as a bad swiss chalet location which is to say fairly dry. Any talk of long marinating or slow roasting doesn't track. This was moderately dry, fairly plain roast chicken. Super disappointing. Thankfully the table sauces are good, but they don't make up for very bland chicken. Maybe this was a mistake? Maybe they ran out of the juicy marinated ones and just said hey they won't notice? I have no idea. It was very mediocre, and not worth the wait. The real sadness for me was that this location is convenient when I'm spending time in Oakville, and that I love peri-peri. However there is much better peri-peri to be had in the GTA. I may try Nando's again, but not for quite sometime.
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