I wish I could rate the Donuts vs. the Service independently. The donuts are AWESOME! The service leaves alot to be desired. This morning I went in and purchased donuts to go. When I asked for my receipt, the counter clerk went over and poured me a cup of coffee. I was then told that I needed to pay for coffee. After many exchanges between myself, the counter clerk and her manager, we finally agreed that I did not order coffee, did not want coffee and the manager was finally able to hand me a receipt for my donut purchase. WOW!