I don't quite know how to rate Chart House. We came here for restaurant week with the promise of a pretty twilight lake view and delicious dinner.
We made reservations. But for some reason it took 15 minutes and 4 hostesses to seat us. We waited for our server Bucky to arrive and then felt a bit rushed to get our orders in. He talked at us like a pirate. All you could see out the window was the bright reflection of the glaring bar lights. So much for a window seat upon the lake.
Then the food came. It was delicious! I never realized that a caesar salad could be dressed up to taste this good. And the macadamia nut crusted shrimp was THE best ever. Sooo good! Yum! My date enjoyed his prime rib although it was extra fatty. He also reports that the clam chowder was only average.
Dessert became a problem. We were informed that they were all out of creme brûlée. This was a major disappointment since this drew us to their restaurant week menu. The server was also unwilling to substitute a different desert item from the regular menu. Bad call. In the end, our server surprised us with the last creme brûlée and it was soggy, mushy, and cold. Sad face.
We overheard another table complaining to the manager about the slip up with their reservations too. Service makes a difference, folks. We walked away loving the meal but unimpressed with the disjointed experience altogether. For the price, I just won't be trying this spot again.