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  • I love me some burnt almond torte, but today I was just not that impressed with Prantl's. Though we made our wedding cake consult appointment online as requested, it apparently didn't get processed and it left us anything but impressed. I get it, the system screwed up and you're scrambling to get a cake consult together, but that's just it - it wasn't just the consultant or the cake, it was the whole experience. It was just... unprofessional? Maybe that's the word I'm looking for... The stools they propped up beside the counter were falling apart... literally. Tighten up the screws... the cake was a sample of burnt almond torte, raspberry torte, and chocolate cake with chocolate crunchies. The chocolate was too sweet. The raspberry was decent, and the burnt almond torte didn't taste that great. It wasn't the Prantl's we knew... it was just meh. The girl was scrambling to save the appointment. We presented our numbers and basic ideas... no real discussion or feeling like they wanted our business. It felt more like, "Yeah you know our name and reputation ... So you'll order with us regardless." Ah ha! Well my friend, the joke is on you. We'll take our business elsewhere. The burnt almond torte may be great, but if you're looking for a wedding cake, there are better bakeries.
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