I always come here to get my arms waxed and I'm always pretty satisfied with the experience. Only once did I walk out with a little disappointment because the wax specialist missed a few spots. However, my other experiences were always impeccable. Another great thing about this place is the products they sell. I have pretty sensitive skin and the soothing serum really works for me after a wax and I even use it after I shave. The products are pretty pricey but totally worth it. I just got my arms waxed today and the specialist was amazing. Not only did she wax my arms perfectly but she also gave me some tips and suggestions for lessening the irritation that follows.