Will never rent from Hertz at the location again! It is absolutely ridiculous to wait in line for over an hour to rent a car when you have a reservation. Then, they did not have any cars in the class i rented, so we had to wait for the garage to find one and log it in, another 25 minutes at the counter waiting for a car. They finally had to upgrade me as I was upset. I was 30 minutes late to my appointment. Worst part, their employee walking around saying that this is how it is every March because of spring training. Well, if it is, wouldn't an experience manager add additional staff to compensate? And I have rented from other agencies in March at this airport, longest wait was 15 minutes.