First I would like to say that our sever was wonderful. Our party was sat in the time allotment that was given to us. I ordered a sirloin steak well done along with a sweet potato on the side. When I received my steak it was dark red when I cut into it, also the potato that was served was undercooked and hard to cut into. I talked to the server who apologized and took the plate back. 20 minutes later I had still not been served. I asked the server about my plate since my friends had already finished their food. He said that since my steak was so rare it is taking a long time to cook. When I was finally served, I was given a steak that was so black in color and hard. It looked like charcoal. The manager had just dropped it off without saying a word. I asked to talk to him again and he said if its over done he could give me au jus. I declined and asked to have the meal removed from the ticket. This manager never apologized. The waiter even said wow I can't believe that this steak was seen by three people and still served. I am sad to say that this was one of the worst restaurant experiences I have ever had. It was so late by the time we settled the bill I couldn't eat after that. Just extremely disappointed!