I thought the place was awesome on my consultation. They have me an estimate which was about $2000. They said I could pay the amount upfront and they would bill the company later or I could have them submit a pretreatment authorization estimate to my insurance company in which it would submit a dollar amount coverage of what they would pay. The lady I spoke to tried to discourage me from doing the second option saying that it would take up to 6 months for my insurance company to respond. So I called my insurance company blue cross blue shield dental to see if they revieved an estimate from hi-tech dental. They told me they didn't receive anything. So I called Hi-tech dental back up and asked them why they still have not sent it. They told me that they sent it to my primary health insurance in which they lied about that. I told the guy there ,Jeff who handles the insurance and costs, that he was supposed to send it to BCBS dental if its just a pretreatment estimate. Then he asks me "so what do you want to do." I was like, are you kidding me! I just told you... And wtf! Why am I telling you how to do your job?? Then he tells me " I will try to send it." Seriously... You have to try to send a fax or email?? I mean seriously. Don't go here. Don't let the image fool you. If they did t know how to send a simple estimate than that tells me they've got other big issues as well.