Went here to exchange something from the online website since they charge u for returns when u buy things online even if like how one of my items had a hole in the butt area!
Anyways went all over Las Vegas to the forever 21 stores. Came here first. However when I went to the counter, the store didn't have any in stock. Also when I asked the girl if any store had it in stock she told me the one at Fashionshow did have it. What she failed to tell me when I called fashion show mall forever 21, they didn't even have the color of the pants I wanted, they had them in a different color but the same size.
Good thing I called cause Fashion show mall is the worst mall to park at and they didn't even have the color or size I needed to exchange for the pants that forever 21 sent me online with the hole in the butt area
Bad customer service and she didn't even care to double check!
What a horrible policy forever 21. Makes me not want to buy anything from here online with such a crappy return policy