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  • I had an accident repair performed on my modified truck by New Look Collision and they did fix the main problem (supposedly straightened out the lca frame extensions, and seeing the work after, I actually doubt that was done properly), but also made more problems and did not fix others. I am missing washers on nuts and bolts that used to have washers on them. Washers added where they shouldn't be. Grade 8 washers replaced with lower grade ones that bend and get marred up easily. Bolts installed backwards so they can catch on obstacles more easily. A missing headlight screw. A nut on the bumper not tightened. Wires not routed the way they were before they messed with it and now in a position that increases its chance of melting. Plates not placed back the way they were before they messed with it. Alignment tabs not repaired. Body damage not repaired. One of my Rigid LED bolts will not come out after they worked on it and now I can not remove the light from its bracket. If you like your vehicle and want quality work, find another shop. Maybe it was because I didn't hassle them a few times every day with the progress of the repair. I thought that since they are an auto repair shop that they should know what they are doing and thought that I should just leave them alone so they can concentrate one getting quality work done, but that did not happen. **** Update 02/22/17 **** Changed rating from 1 star to 3. I went back to have them fix the problems and they did make it somewhat right, there should have not been any in the first place though. I'm still not happy with the quality of work done, but don't want to deal with them anymore. Some of the problems were not their direct fault and were caused by 4 The Truck that did an alignment on broken/missing cam tabs and used a standard nut on a metric bolt (forgot to add that problem on initial review).
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