I am a customer of over 35 years and have never had any problems EVER!!!!....I ordered vegan Cobb salad and it was absolutely horrible...They sent it out with the core of the iceberg lettuce in big hunks and it was yellow ....not fresh and certainly a disappointment..What was even more disappointing was the sorry behind of a manager Chris who never apologized and instead said we always use that in our salads....my reply no you dont...I have been a serious customer for 30 something years...planning parties, luncheons and events...I am deeply disappointed and will be contacting corporate on this location..