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| - Okay, it's finally time I review this establishment. I just can't remain quiet any longer. Here goes: Pizza Hut wins my vote hands down!!! I'm a regular with Pizza Hut, ordering from this location at least once a month. And let me just say that each time I've ordered, I've been relatively satisfied. There was a couple of occasions where my order wasn't correct, but what I respect about Pizza Hut is that if and when you bring the issue to their attention, they take care of the customer by either replacing the item(s) or offering a credit. In regards to the latter, I've read reviews of various locations of Pizza Hut where the patron is upset about an error that was made with their order and how they were not offered a refund. But, I'm actually okay with that, as, like I stated above, I frequent Pizza Hut often and know that I can always make use of the credit in the future. In terms of delivery, sometimes there is a long wait (especially during one of their promotions). But, more often than not, delivery reaches my house within the time frame I was quoted. And on that note, I should mention that my daughter ordered delivery from Pizza Hut two weeks ago. It was on a Saturday, so I'm guessing that's why they gave her a 1 hr delivery time. However, her pizza didn't arrive until well past that. BUT...guess what? The next day, my daughter received an email from a manager/owner offering her a free large pizza because of their error. Customer service at it's finest!!!
Today, and the reason why I decided to get my review in, the delivery, the food, the customer service (yes, even though I ordered delivery) were all exceptional. I was quoted delivery between 30-40 minutes, and the food did arrive on time. I ordered two of their large 2-topping pizzas (sausage/pepperoni and pepperoni/pineapple) for $7.99 each, however I requested stuffed crust for one of the pizzas and so that incurred an additional $2 charge. Also, 1 order of cheese stuffed garlic knots for $5.99, 1 order of Cajun fries for $2.50, 1 8-piece boneless buffalo wings (Only 0.60 cents each on Wednesday's!!!) and lastly 1 8- piece order of the boneless wings in lemon pepper dry rub.
Everything was perfect. Each item was hot, the presentation was amazing, and it all tasted really fresh. There wasn't a lack of toppings on the pizzas (plenty of sausage, pepperoni, etc) the boneless wings, though some were dipped in their medium heat buffalo sauce, were so crispy, very meaty, decently sized, and moist on the inside. These wings were even crispy long after we received the food!! The Cajun fries too- very flavorful, crispy, hot, and you get a good portion for the price. Then there's the cheese stuffed knots. Those are yummy. The tops are sprinkled with Italian/Parmesan seasoning and the middle, of course, stuffed with cheese. I do wish that they'd put more cheese in the knots, but still they're good and for sure they'll always be a part of my future orders. I must say, one of the things I love about Pizza Hut's food is that all their food tastes just as good as it did when it was delivered, if not better, the next day after reheating. I typically order a large quantity of food, so there's always leftovers, and my family and I really enjoy these.
Overall, I am just a very satisfied customer, as I usually am with Pizza Hut. The delivery driver's are usually always pleasant, as was the young man that delivered my food today. I have no complaints. Also, I want to add that I placed my order online, and I wanted to make some changes, so I called in to the Desert Inn location to ask if I could do so over the phone. The guy I spoke with was very polite and didn't seem irritated or bothered that I was making a new request to my order. Appreciate this so much because you don't always get employees/managers that are so accommodating and willing to listen and help, without giving the customer a hard time.
Anyways, so yes, Pizza Hut (Desert Inn) is my go-to!!Please don't ever change.
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