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  • Out for a Saturday hike in Cave Creek, stopped into the Grotto Cafe for lunch, with two kids - ages 6 and 9 in tow. Just after we arrived, a bunch of people lined up behind us. I think this stressed out the woman taking our order, because she was really impatient and pressuring us to order quickly. We are far from a slow family, but hadn't really had a chance to look at the menu before ordering. With no kids menu, we requested a sandwich for them to split (they are quite large) with the fixins on the side (avo, lettuce, mayo, etc.). I felt so pressured that I ended up not even ordering drinks for two of us and the other stuff we wanted (smoothie, and dessert of some kind). The patio is quite nice, and they deliver the food to you. The guy dropped the food off and split - we had no silverware or napkins. None of the side fixins were included with the sandwich, so the kids ate dry turkey sandwiches. To Grotto's defense, I did go back in to get napkins (they were behind the counter, so we're supposed to reach back there and grab them?) and another server asked if we had everything. She apologized profusely when I said that none of the sides came with the sandwiches and offered to get us anything we needed. Problem was the kids were halfway through them, so it was kind of pointless to get the condiments at that point. I had egg salad sandwich & hubby had BLT. They were pretty good. Nothing to write home about, but totally acceptable for a nice lunch. Probably will visit again to see if our first drop in was just a bad moment for Grotto. The patio is so nice I would love to sit out there for breakfast & lunch with coffee and/or a beer and relax!
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