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  • Came in was seated, then asked to move, and was seated at back by the bathroom where the lights from the phone order pick up shine directly in our faces the entire time we wait. 15 minutes after being seated the waitress finally comes over and says "sorry for taking forever what can I get you?" So obviously she was aware that we waited forever and then we get the driest salads ever and of course our waitress is no where to be found, then after the 3rd time of being blinded by the car lights I ask the host to speak to a manager about moving tables,(cause again no waitress in sight) then 16 minutes later my waitress comes over and I ask for the manager and what's going on and she said "oh who did you ask? The little guy up front? You should've asked me, i'll go get him for you!" And I respond with, "well I could t find you...to which she says, "oh yeah, sorry I wasn't around, you know cause...." (So obviously she was aware she was not attentive, and when the manager finally came over, and asked what the problem was, he said with a stank ass attitude "well if you would've asked me of course I would've been happy to move you, it's no problem at all,but as for the lights there isn't any thing I can do, no one else seems to have an issue--thats where our car side pick up is so people are constantly pulling in and out of that lane." NEVER DID HE APOLOGIZE FOR THE WAIT, THE SHIT SERVICE, THE BLINDING LIGHTS OR THE FACT THAT WE HAD ALREADY BEEN MOVED ONCE. Even after our waitress said out of her own mouth, "sorry I wasn't attentive--" he had a horrible attitude and treated me as if I was the problem, or my issues were trivial and not important, and it was my fault I waited 15 minutes for him. He did offer to move us but after waiting on him so long my party was finished and ready to leave. I didnt eat and had my plate refunded, but that was met with smacked lips and rolled eyes as well. I was too irritated with the lack or professionalism displayed by the wannabe thug manager with his crappy neck tattoos and giant fake diamond earrings, to even eat, let alone enjoy my night out with friends. Applebee's has no standards if this is the kind of thing that is considered acceptable at their establishment. Even another waiter I complained too said," oh yeah! I don't know why they don't put a curtain on the door or a sign that asks the curbside cars to turn their lights off? I always see spots too because people pull up with their lights on and blind me when i work in that section."
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