It's tucked away, but otherwise not a bad location. We came here on a weekday afternoon before it got busy and the vibe was cosy, like an oasis away from the city. Service was great. My Americano was really very, very good (I should check out the other locations soon!) Everything was clean. Stained glass door adds a good touch.
Once the basement fills up it starts getting loud and sticky.. depending on how you like that. The speakers positioned right above you got annoying after awhile. Overall it was still a positive experience, and yes, great coffee.