Our last trip here was disappointing. Horrible customer service and bad food. For some reason or another the girlfriend wanted to stop here again tonight.
There was a lot of improvements the food was top notch but customer service was still lacking.
We were greeted and sat promptly but then it took the kid serving us almost 10mins to approach our table and take or drink orders. He must of had many tables as he disappeared for another 10 mins after delivering or drinks.
So we were there over 20mins without placing an order. Once the food was delivered (feast for two and catfish) a few of the butter containers had fallen into the beans and Cole slaw.
Not sure why we were presented our food in that fashion as we have no idea who/what last touched the butter containers before they ended up floating in our food. I guess its not that big of a deal since we would have touched them to open them up but it just wasn't the proper way to serve the food.
The girlfriend pointed this out and we received an apology and were asked if we wanted him to take it away and we declined. Like I said we would have touched them to open them so we kept our feast.
We asked for a to go box and containers for sides and the waiter was prompt in bringing them out but must have figured we were going to hand carry everything individually as no bag was brought to carry three items.
Since they did bring the Catfish Fingers back and I was told they will be there for a while (they ordered new menus) I will be back!