TLDR: Chipotle-style ordering; Americanized flavors; quick service; minimal options
After passing by this location on several Sundays, I decided to make a special trip with my friend when they were actually open. To my surprise, it wasn't a full service restaurant, but that's ok because it just meant we were going to get our food faster.
You place the order at the front service counter depending on the number of meats and sides to order. The availability of proteins were limited. I opted for the tuna poké, Mac salad, and white rice. They offered a regular Hawaiian-style and a spicy version. When I asked the serve the difference, he rudely stated "Well the spicy has mayo and sriracha. Does that help?" No it doesn't snatch because I've never been here before and I want to know the other sauces. If you're tired of explaining the differences, then make a sign. Either way, I opted for the spicy version. The other server weighs the exact amount of poké for the $1.25 upcharge.
I left hungry and unsatisfied. The poké was of poor quality. The mac salad containing potato bits was flavorless and left much to be desired. I question the amount of fellow Islanders in line as the food and service wasn't even worth the trip. Their teri sauce was super oily and the total food portions were very small. Definitely an Americanized version overall or maybe just a bad batch of foods. The 4.5 star rating is very confusing and I wonder if the reviewers have ever had true Hawaiian food.
Needless to say, I won't be coming back to visit anytime soon. A serious change would have to occur in order to earn my business. (Not even a yelp check-in offer would entice me to visit in the near future.)