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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Walked in to a RUDE lady who needs to be trained on customer service skills. After she was nasty and I waited she came by grabbing the equipment I had brought with me- didn't ask my name or how she can help but went about grabbing and tossing my things around. When I stopped her and said could you get someone else to help me (I didn't like how she was acting or had time for her poor attitude) She announces over the room to another employee could you "help this one" I'm not good enough. Needless to say his attitude sucked to start then I stopped him and said let me explain customer service to you- greet, say hello, how can I help and find out my name/ account so you can pull it up and be knowable on why I'm here... with some hesitation he then humored me. After he asked how he can assist me I explained what I was returning and why. From there things got better. We worked together to piece together what equipment was there vs needed to be returned. He zeroed out my account and gave me the info to call and stop service. A nice hand shake and have a nice day and I was on my way- he did apologize for his co worker and his attitude to start. She didn't see how smooth things went after I nipped the attitude in the butt so as I had to pass her to walk out, a snide comment was made again... hence the low rating still. Then again her co worker stopped her from more harassment and said have a good day as he rushed to get the door and apologized for the female coworker
http://www.openvoc.eu/poi#coolReviews
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