Typically, I am able to put up with a company's unpleasantries. However, Sparkle Time has delivered arguably the worst customer experience I have had yet. There were water streaks left on nearly all of the windows and instead of taking responsibility for it and re-doing it, we had to explicitly tell them that they were leaving water streaks. Furthermore, my husband had informed the servicemen not once, but twice to be cautious around our gas lanterns. Upon checking the lanterns subsequent to their leaving, three of them had broken igniters. The total repair will cost $600. I would not recommend using Sparkle Time under any circumstances. Find a company that respects its customers and their property.