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| - Went to this salon twice. The first time was great, the nail tech was kind and did a good job, so I went back. I loved the hot stone massage that was part of the pedicure.
The second time, the nail tech cut into my cuticles a number of times. Two days later, the tissue around my nail was swollen and extremely painful. This infection around my cuticle required a doctor visit and antibiotics. When I went back to show them my nail and discuss this with management, I was surprised at how irritated they were with me. I tried to be polite and non-confrontational, because I am sure that the nail business must be challenging and mistakes can happen. I hoped that they would be reminded to be more careful and adjust their hygeine, however, they could not even entertain the idea that their work had anything to do with the infection that I had. When I told them that I had been seen by a doctor who confirmed an infection and gave me antibiotics, they told me that a doctor could not help me and suggested that I wrap my finger in onion to draw out the infection.
Ultimately, their unteachable attitude was as disappointing as the manicure I received there.
If you go there, I hope your experience will be like my first time there.
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