| rev:text
| - Even after moving out, Vegas Towers has haunted me.
I entered this place last year excited because the apartment was so beautiful. Paid $650 in security and pet deposit, paid an additional $30/month to allow my little 7 pound puppy to stay with me. In the year of staying there, it all added up to a whopping $1,010.00 ($650 + $360). Even more, rent was $835.00/month.
Upon moving out, I was concerned that they would possibly charge me for cleaning fees (as apartment complexes usually do), so I made an appointment for a walk-through with Nancy before submitting the keys. I spent an entire week cleaning the place and used the Rug Doctor to clean the carpets...it looked and smelled so clean! She said everything looked good and they would send me my deposit refund in the mail. A month later, I was excited to receive a letter from Vegas Towers, expecting I would have some extra cash because money was tight that month (I'm a grad student, that's how it goes...). I was so upset to find that they were charging me an additional fee of over $300 on top of the $1,010.00 I had already paid!! Supposedly, it was necessary to replace the entire carpet, although I am very particular about keeping my home clean. If I did not pay the $300+ within 10 days of receiving the claim, they would report me to the collection agency. That means the carpet replacement would add up to over $1,300.00 for less than 900 sq. ft. of material.
I submitted an appeal since Nevada State Law protects tenants against excessive fees (look it up! may be useful! keep the fight going for us tenants!), then received a letter back from their lawyer in Ohio asking about which law I was referring to, also stating that my claim had no grounds for an appeal and I had to pay the fees. I spoke to him asking about their charges. I tried to compromise asking not to charge the additional fees, but they can keep the security and pet deposit of $650 plus monthly pet fees. He did not even consider it. He stated that even one tiny damaged area on the carpet requires replacement of the entire thing---however I know for a fact this is untrue since I have had small portions of carpet replaced in other homes and it looked perfect afterwards (also look it up on Youtube, they have DIY videos). The only good thing that came out of that conversation is that he allowed me to pay at a later date since I did not have money at the time.
I have grown tired of all the lies they've fed me, so I decided to pay the fees so that I could cut all ties with Vegas Towers and be free of the harassment.
I paid $865 each month to live there because it was close to UNLV. I thought it'd be more convenient and I would save money in gas. WRONG! Ended up costing me even more than I'd ever imagined. For that price in Vegas, you can rent a 3 bedroom house in a better neighborhood. I'm doing that now and realize how much happier I am now. Learn from my mistake and don't rent here.
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