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| - This was my second visit to this location. The first time, everything was just OK and not worth writing about. Based on others' reviews around the time we visited (March 12), I can only conclude that something was horribly amiss with their workforce. Our party of 5 was seated quite quickly, but it was in the outdoor bar area. It was still a bit chilly outside, but patio heaters took care of that, once they found one that worked and wasn't out of fuel. Service to our table was spotty at best -- our drink orders were taken and processed quickly, but we kept waiting...and waiting...and waiting for the guy to come back and take our dinner orders. I had the macaroni and cheese, but as somebody else pointed out, it was bland and had that consistency like Velveeta where if you don't eat it while it's piping hot, the cheese solidifies. The type of pasta they used was not great either -- it was rather stringy and broke into small bits very easily, especially once the cheese had congealed around it. I managed to eat about half of it before giving it up as a lost cause. When it finally came time to get the check, our waiter was on his break which added another 15-20 minutes onto our time spent/wasted there. That's fine, everybody is entitled to a break, but if you don't designate somebody else to take care of your tables when on break, you're going to have unhappy customers -- something that people who work for tips generally try to avoid. All told, we were there for almost three hours.
Other "highlights" from the night (which weren't necessarily the fault of the restaurant but contributed to the overall "ick" factor) include: one of the stray cats that others have mentioned was roaming the patio; a party of annoying suburban mouth breathers was seated nearby, where one of the guys lit up a cigar and gagged all of us (we overheard the bartender being told about it, and he chose to do nothing), and one of the girls had such a shrill cackle it would have put Margaret Hamilton to shame; and then the coup de grâce: as we were leaving through the back exit, we saw a literal WALL of garbage piled around the dumpster. Why were we taking the back exit, you ask? Simple: the wrought iron gates at the front entrance were closed and locked (fire hazard, anybody?!) by the time we were ready to leave, which incidentally was nowhere near the posted closing time of 2AM. I can only assume it's to keep the street people from wandering onto the patio, but how about hiring some security instead? I love The Vig Uptown, and I really wanted to like this one...but I see no reason to return, especially since I'm so close to Uptown and have had consistently excellent experiences there. The layout and the location of Fillmore both have potential, but the management needs to get its collective...stuff together and offer a better, more consistent dining experience.
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